Refund policy
Returns
We accept returns within 30 days of purchase for unused and unopened products. To initiate a return, please contact us at [Contact Email] with your order number.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5-7 business days to your original payment method.
Exchanges
We only replace items if they are defective or damaged. If you need an exchange, please contact us at [Contact Email].
Non-Returnable Items
The following items are non-returnable:
- Gift cards
- Sale items
Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of delivery with photographic evidence for a replacement or refund.
Return Shipping Costs
Customers are responsible for return shipping costs unless the product is defective or the wrong item was sent.