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Refund policy

Returns

We accept returns within 30 days of purchase for unused and unopened products. To initiate a return, please contact us at [Contact Email] with your order number.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5-7 business days to your original payment method.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange, please contact us at [Contact Email].

Non-Returnable Items

The following items are non-returnable:

  • Gift cards
  • Sale items

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of delivery with photographic evidence for a replacement or refund.

Return Shipping Costs

Customers are responsible for return shipping costs unless the product is defective or the wrong item was sent.